Welcome to RankScience
Definition and nature of personal data
During your use of the services that can be accessed on our website, https://www.rankscience.com, later referred to as “RankScience”, we may require you to provide us with personal data. â€œPersonal dataâ€ means any data that enables a person to be identified, e.g. your family name, given name, avatar, email address, or company name, as well as any other information with which you choose to provide us.
Collecting personal data
Your personal data is collected to meet one or several of the following requirements:
- To manage your access to and use of RankScience services,
- To carry out customer management, including contracts, orders, deliveries, invoices, and follow-ups,
- To constitute a file of registered members, users, customers and prospects,
- To send newsletters, entreaties and promotional advertisements. If you would not wish to receive these, we offer you the option to unsubscribe.
- To provide commercial and service use statistics
- To manage customers’ opinions of RankScience products,
- To manage unpaid invoices and possible disputes about the use of our products and services,
- To respect our legal and regulatory obligations.
We will inform you, when requesting your personal data, if certain data must be provided or if it is optional. We will also inform you of the consequences should you not wish to provide this data.
Recipients of the collected data
Only our employees, the services we use, and trusted third-party applications may have access to your personal data. Government agencies may also be recipients of your personal data, exclusively to meet legal obligations.
Prohibition on the sale of personal data
We shall not sell, transfer or lease out your personal data to third parties.
Duration that personal data is kept
For your information, we take all necessary precautions, as well as the appropriate organizational and technical measures, to maintain the security, integrity and confidentiality of your personal data, and in particular to prevent it from being deformed or damaged and to prevent any unauthorized third party from accessing it.
RankScience takes security seriously. We take various steps to protect information you provide to us from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology.
Cookies are small text files sent by us to your computer and from your computer or mobile device to us each time you visit our website or use our desktop application. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
Some cookies are associated with your account and personal information in order to remember that you are logged in. Other cookies are not tied to your account but are unique and allow us to carry out site analytics and customization, among other similar things. If you access RankScience through your browser, you can manage your cookie settings there but if you disable some or all cookies you may not be able to use RankScience.
Finally, we use third parties like Segment and Mixpanel for website analytics. You may opt-out of third party cookies from Google Analytics on its website.
EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield
When transferring data from the European Union, the European Economic Area, and Switzerland, RankScience relies upon a variety of legal mechanisms, including contracts with our users. RankScience complies with the EU-U.S. and Swissâ€“U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union, the European Economic Area, and Switzerland to the United States. You can find RankScience’s Privacy Shield certification here. You can also learn more about Privacy Shield on its website.
RankScience is subject to oversight by the U.S. Federal Trade Commission. JAMS is the US-based independent organization responsible for reviewing and resolving complaints about our Privacy Shield compliance â€” free of charge to you. We ask that you first submit any such complaints directly to us via [email protected]. If you aren’t satisfied with our response, please contact JAMS. In the event your concern still isn’t addressed by JAMS, you may be entitled to a binding arbitration under Privacy Shield and its principles.
Within the scope of our authorization to do so, and in accordance with our commitments under the Privacy Shield, RankScience will provide individuals access to personal data about them. RankScience also will take reasonable steps to enable individuals to correct, amend, or delete personal data that is demonstrated to be inaccurate.
RankScience is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. RankScience complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
We may change this policy from time to time, and if we do we will post any changes on this page. If you continue to use the Services after those changes are in effect, you agree to the revised policy.